provides solutions supporting the operations of the firm to maximize the efficiency and productivity of our people. We strive to build great workplace solutions and experiences for our people and clients, making sure every experience is delivered professionally and in a safe manner.
How We're Organized
Corporate and Workplace Solutions includes the following pillars:
Workplace Experience:
Encompasses end-to-end strategic real estate work from transactions to facilities. Departments include On-Site Solutions (inclusive of Facilities Management, Hospitality Operations, and Document Management), Events, Client & Corporate Production, Real Estate Strategy, Real Estate Development, and Capital Management.
Office of Global Security:
Manages and implements arrangements for the protection of the firm's personnel, physical security, fire safety and crisis management.
Americas Key Regional Offices
: Supports the firm in driving regional priorities and strategy in Dallas and Salt Lake City in partnership with local leadership.
Chief Operating Officer (COO):
Aligns division-wide functions to drive strategic cohesiveness, consistency and efficiency. Departments include CWS Management and CWS Engineering - which provides enabling engineering solutions supporting real estate and facilities management, on-site solutions, safety and security and CWS data and analytics.
JOB SUMMARY AND RESPONSIBILITIES
Corporate Workplace Solutions (CWS) is seeking an experienced Product Manager to lead the development and delivery of transformative workplace initiatives that support how employees and visitors interact with the built workplace environment to deliver improved experiences, productivity, and operating performance. This position will partner closely with CWS Engineering, the Intelligent Building Program (IBP) team, and senior divisional stakeholders to shape strategy, build requirements and prioritize high-impact solutions. This individual will also be responsible for integrating industry research, guiding change readiness, and ensuring solutions are practical, scalable, and aligned with enterprise standards.
Strategic Leadership & Vision Development
Collaborate with executive stakeholders to define a
strategic product vision
for intelligent workplace capabilities that align with divisional and firm-wide goals.
Lead
industry research efforts
to inform product direction, benchmark against peer organizations, and identify forward-looking trends.
Serve as a strategic voice within CWS to represent the workplace experience roadmap across senior forums.
Use Case Management & Experience Design
Own the end-to-end
use case lifecycle
--from ideation and stakeholder alignment through implementation and impact measurement.
Lead efforts to understand user workflows, pain points, and service interactions to define meaningful digital and physical interventions.
Ensure thoughtful integration of
visitor experiences, workplace services, scheduling, space utilization,
and amenity access.
Operationalization & Change Readiness
Oversee the
coordination of training materials, support plans, and adoption campaigns
to ensure new capabilities are successfully operationalized.
Partner with CWS Engineering and IBP to validate technical feasibility and ensure seamless delivery into live building operations.
Measure uptake, performance, and feedback through data and end-user engagement.
Program Governance, Communications & Delivery
Maintain a prioritized and transparent roadmap using
Jira and Confluence
to track progress, dependencies, and delivery health.
Prepare and deliver
executive briefs, business case summaries, and stakeholder updates
that align initiatives with broader firm objectives.
Resolve risks, manage cross-team alignment, and lead regular status forums with accountability for outcomes.
QUALIFICATIONS
Basic Qualifications
10+ years of experience
in product management, workplace innovation, digital programs, or corporate real estate technology
Proven leadership of cross-functional workplace transformation efforts in complex enterprise environments
Strong business acumen and ability to align stakeholder groups across disciplines and regions
Experience with
user-centered design, strategic planning, and program governance
High proficiency in
Jira, Confluence, executive communication, and stakeholder engagement
Preferred Qualifications
Experience with smart building technologies, digital workplace applications, or service enablement platforms
Understanding of change management frameworks and operational readiness strategies
Background in hospitality, workplace operations, enterprise engineering, or real estate portfolio planning
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
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