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JOB DESCRIPTION
A Position Overview
Position Title
Corporate Account Manager - HDFC Bank Branch Banking
Department
HDFC Bank - Branch Banking
Level/ Band
Executive/201
Role Summary: Provide support in Sales of Life Insurance business through bank customers at bank branches across assigned locations.
B Organizational Relationships
Reports To
Territory Sales Manager
Supervises
NA
C Job Dimensions
Geographic Area Covered
Branches / Cluster
Internal Stakeholders
Training
Branch Operations
Distribution Operations
External
Channel Partner
D Key Result Areas
Organization Process
Key Contributions
Sales
\xc2\xb7 Drive wallet Share in the allocated bank branches with focus product mix.
\xc2\xb7 Achieve pre-set business targets on ANP, case count, active branch, active sales staff and various KPIs for designated branches
\xc2\xb7 Working jointly with the Branch Manager on Business Implementation plan
\xc2\xb7 Driving and motivating the branch staff along with Bank RM and providing support for logging in applications sourced
\xc2\xb7 Tapping the right database of the branch and ensure authentic documentation
\xc2\xb7 Build relationship with the Bank Sales/ operations team and ensure the business targets and Productivity targets of the allocated branches are met effectively
\xc2\xb7 Prospect and meet customers within and outside the Branch as when required
\xc2\xb7 To develop, agree and implement short term and long term plans to achieve sales targets
\xc2\xb7 To achieve branch RM activation targets
\xc2\xb7 Work collectively with Bank Sales / operations team and conduct joint sales calls as a team to achieve business nos.
\xc2\xb7 Seek commitment from the partner towards achievement of business objective
Relationship Management
\xc2\xb7 Managing the relationship between internal team and channel partner so as to
Foster sales for the company and mmaintain utmost levels of responsiveness to requirements from the Channel Partner
\xc2\xb7 Provide all possible support to the channel partner as a face of parent company
\xc2\xb7 Effectively execute all Marketing activities as per Partners requirement
\xc2\xb7 Ensuring timely issuance of policies with resolving all pending etc.
\xc2\xb7 Adhere to the customer touch-point engagement in order to service his portfolio of customers
\xc2\xb7 To maintain the desired persistency ratio
\xc2\xb7 Prompt post-sales service with respect to all domains
\xc2\xb7 Strategize and interact closely with the RM on business plan execution
Ensure Compliance
\xc2\xb7 Ensure compliance to internal sales process & other compliance standards
\xc2\xb7 Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team
MIS
\xc2\xb7 Adhering to the Training Road map.
\xc2\xb7 Providing timely reports to the Supervisor as per the requirement.
\xc2\xb7 Adhering to the TALIC code of conduct.
E Skills Required
Technical
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