Job Description

DEPARTMENT

SALES AND BUSINESS DEVELOPMENT

DESIGNATION

CO-ORDINATOR SALES AND MARKETING

ROLE DEFINITION

Responsible for Co-ordinating Sales and Marketing Dept and Customer coordination

REPORTING To

DIRECTOR-SALES & BUSINESS DEVELOPMENT

RESPONSIBILITIES

Sales Support & Administration:

Manage sales schedules, files documents, and communicates important information to sales representatives. Prepare and follow up on sales quotations and proposals for clients. Maintain inventory of sales and marketing materials.

Client Communication & Coordination:

Arrange meetings with prospective clients and acts as a liaison between the sales team and customers. Address client complaints and queries, ensuring customer satisfaction.

Order Processing & Operations:

Collaborates with the production team to ensure product criteria are met. Work with other departments to ensure smooth order processing, timely deliveries, and resolve any issues.

Record Keeping & Reporting:

Maintain accurate records of sales activities and customer interactions. Analyze sales data to identify trends and opportunities for improvement.

Travel & Event Coordination:

Make travel arrangements for sales representatives attending conferences and trade shows.

KEY RESULT AREAS

1.

Sales Process Support:

Outcome:

A streamlined and efficient sales process.

Activities:

Assisting with the sales process, coordinating meetings, and ensuring adherence to standard operating procedures.

2.

Lead Management & Qualification:

Outcome:

A robust pipeline of qualified leads.

Activities:

Gathering and input lead information, supporting the qualification process, and ensuring timely follow-up.

3.

Sales Reporting & Analysis:

Outcome:

Accurate, timely, and actionable sales reports.

Activities:

Creating and maintaining sales reports, analyzing data, and providing insights to the sales team.

4.

Administrative Excellence:

Outcome:

Seamless administrative operations supporting the sales team.

Activities:

Managing sales databases, coordinating logistics, handling client communications, and maintaining accurate customer records.

5.

Team & Customer Support:

Outcome:

A motivated and well-supported sales team and improved customer satisfaction.

Activities:

Providing administrative support to the sales team, assisting with onboarding, and helping to maintain client relationships.

EDUCATIONAL QUALIFICATION

BE / B.TECH - with Engineering Background (preferably Mechanical/Automobile) with min 2 years experience in sales and marketing

Diploma (Preferably Mechanical/Automobile) with Min 5 years experience

EXPECTED COMPETENCIES

Behavioral

Planning and organizing

Attention to detail

Oral and written communication skills

Interpersonal relationship

Functional

Proficiency in ERP and Sales Analytics Tools

.MS -office

Experience in Customer and Internal coordination

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

Ondipudur, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person