to join our team. The ideal candidate will be responsible for managing service calls, coordinating with field service engineers (FSEs), handling stock and inventory, and ensuring smooth communication with clients.
Key Responsibilities:
Assign service calls to Field Service Engineers (FSEs) and ensure timely completion.
Maintain stock of EDC machines, spare parts, and related inventory.
Track and manage stock movements, including dispatch and returns.
Follow up with FSEs on call status and ensure proper documentation.
Communicate with clients regarding service updates and issue resolution.
Coordinate with the management team to streamline operations and improve efficiency.
Requirements:
Prior experience in service coordination, stock management, or a related role.
Strong organizational and multitasking skills.
Excellent communication and problem-solving abilities.
Proficiency in Microsoft Office (Excel, Word) and inventory management systems.
Ability to work in a fast-paced environment and handle client interactions professionally.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
Paid time off
Experience:
total work: 1 year (Preferred)
Work Location: In person
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