Job Description

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Job Summary:
The Obs & Gynae Coordinator is responsible for providing administrative, operational, and patient-care coordination support to the Obstetrics & Gynaecology department. The role ensures smooth workflow, timely patient services, and effective communication between doctors, nursing staff, and other departments.
Key Responsibilities:
1. Patient Coordination
Assist patients with registration, appointments, and follow-up scheduling.
Guide antenatal and gynecological patients regarding procedures, tests, and preparation.
Ensure timely movement of patients for investigations (USG, lab tests, NST, etc.).
Handle patient queries with empathy and professionalism.
2. Doctor & Clinic Support
Manage OPD schedules, appointment slots, and daily patient flow.
Coordinate with consultants, residents, and nursing staff regarding patient requirements.
Maintain the doctor's calendar and arrange meetings if required.
3. Administrative Responsibilities
Maintain patient records, reports, and departmental documentation.
Ensure availability of OPD forms, consent forms, and procedure-related stationery.
Coordinate for admissions, discharges, and surgical scheduling (C-section, D&C, hysterectomy, etc.).
Generate daily/weekly/monthly departmental reports.
4. Labour Room & OT Coordination
Liaise with labour room staff for timely preparation and patient shifting.
Coordinate for OT bookings, pre-op clearances, and documentation.
Track delivery cases, procedures, and ensure relevant files are complete.
5. Communication & Liaison
Act as the point of contact between the department and other units like Radiology, Lab, Pharmacy, Billing, and TPA.
Communicate instructions from doctors to staff and ensure timely follow-through.
Handle escalations and ensure efficient resolution.
6. Compliance & Quality
Ensure compliance with hospital policies, protocols, and NABH standards.
Maintain proper documentation for audits and quality checks.
Support initiatives related to patient safety and satisfaction.
Skills & Competencies Required:
Strong communication and interpersonal skills.
Knowledge of medical terminology (especially Obs & Gynae).
Good organizational and multitasking abilities.
Proficiency in MS Office and hospital software (HIS).
Ability to work in a fast-paced clinical environment.
Qualification & Experience:
Graduate in any discipline (medical/paramedical preferred).
Minimum 1-3 years of experience in hospital coordination; Obs & Gynae experience preferred.
Knowledge of patient care processes and OPD workflow.

Skills Required