Job Description

Online Coordinator opputunity at ShiningAce!!

We are seeking a highly organized and detail-oriented Coordinator to join our team at ShiningAce, a leading online tutoring platform. As a Coordinator, you'll play a critical role in ensuring the smooth operation of our platform, working closely with tutors, students, and other stakeholders to provide exceptional support and service.

Key Responsibilities:

Handling Inquiries

: Contact new clients to gather their requirements.

Class Scheduling and Management

: Coordinate class schedules, including scheduling, rescheduling, and cancellations.

Tutor and Student Support

: Provide exceptional support to tutors and students, responding to inquiries and resolving issues in a timely and professional manner.

Platform Maintenance

: Assist with platform maintenance, including updating tutor profiles, managing course materials, and ensuring platform functionality.

Communication and Collaboration

: Collaborate with tutors, students, and other stakeholders to ensure seamless communication and issue resolution.

Data Management

: Manage and maintain accurate records, including student and tutor information, class schedules, and platform metrics.

Requirements:

Excellent Communication and Interpersonal Skills

: Ability to communicate effectively with tutors, students, and other stakeholders.

Strong Organizational and Time Management Skills

: Ability to prioritize tasks, manage multiple projects, and meet deadlines.

Technical Skills

: Familiarity with online platforms, including learning management systems and video conferencing tools.

Attention to Detail

: Ability to maintain accurate records and ensure attention to detail in all aspects of the role.

Flexibility and Adaptability

: Ability to adapt to changing priorities and circumstances.

Preferred Qualifications and Requirements:

Bachelor's degree or Master's degree is mandatory. Laptop/Computer with a stable Broadband connection. Work experience of a minimum of 2 years. Freshers also can apply. Strong communication skills and fluency in English is a must. Basic to advanced computer literacy.

What We Offer:

Convenience:

Provision to fully work from home

Competitive Compensation and Benefits

: Competitive salary

Opportunities for Growth and Development

: Opportunities for professional growth and development in a dynamic and innovative environment.

Collaborative and Supportive Team

: Collaborative and supportive team environment.
How to Apply: If you're a highly organized and detail-oriented individual with excellent communication and interpersonal skills, we'd love to hear from you!

Job Type: Full-time

Pay: From ?12,000.00 per month

Benefits:

Work from home
Schedule:

Evening shift Monday to Friday Weekend availability
Work Location: Remote