Job Description

manage the centre ensuring high quality business activities with maximum quality, service and profitability for the organisation.

- ensuring that the team understands that the centre's profits and achievements are reflected in all its operations and activities- including relationships and risk management

- meet your targets and those of the team as a whole

- the smooth running of the team

- contribute to training and development of the team

- assist Line Manager in achieving maximum customer satisfaction in accordance with organization plans

- maintain overall center responsibility for performing all duties in compliance with related legal/statutory, regulations, professional duties, responsibilities and obligations and insert as applicable e.g. Best Practice Guidelines, ISO certification

Day to day responsibilities

agreed with your manager to include:

- manage, direct and monitor the overall performance of the center

- effective liaison, support and assistance with the whole of the organization

- maintain and improve mechanisms for center activities, including surveying and measuring the operations, process, outcomes and profitability and disseminate feedback to the appropriate internal entities

- utilize agreed systems to manage the center functions, analysis and documenting

- direct the development of plans for the center to include management to achieve targets

- developing plans for the center's progress and growth

- support to all other departments with and related issues

- subject to agreed criteria, recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met

- reporting (content and format as agreed) on a monthly basis as agreed

- developing plans for team activities to include strategy to achieve agreed targets

- assist in the development and preparation of the strategy and general business planning of both the centre and the organisation as a whole.

- delegate authority and responsibility to team with supervision, accountability and review

- set an example for team members of commitment, centre process and activities, work ethics and habits and personal character

- maintain accurate records

- responsibly use resources and control expenses to meet agreed budgetary controls

- adhere to all organization policies and procedures

- interact and co-operate with all members of the organization, its suppliers and customers

Job Type: Full-time

Experience:

total work: 1 years (Preferred)
Work Location: In person

Job Type: Full-time

Pay: ?23,040.49 - ?30,991.99 per month

Benefits:

Health insurance Paid sick time Paid time off
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Work Location: In person

Application Deadline: 14/06/2025
Expected Start Date: 09/06/2025