Job Description

Job description

JOB DESCRIPTION :

? Making sure all the leads of the clients after placing orders are met.

? Ensuring your existing clients are satisfied through after-sales service.

? Always ask them for true feedback.

? Servicing the client after receiving the order till the time of collection of payment.

? Resolve the queries and questions of all the clients.

? Give or support the clients about company products or services.

? Acting as a point of contact for complaints and escalating issues to the concern.

? Understand client queries and solve them in any manner.

Key skills -

? Polite disposition.

? Ability of rigorous follow-up.

? The ability to communicate confidently - both through speaking and writing - with colleagues and clients.

? Ability to understand the circumstances and act accordingly.

? Proactive.

? Thorough knowledge of products/services.

? Sound knowledge in Computer MS Office, Excel, Google Sheet.

? Always available on calls.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person