Job Description

Job Summary

We are looking for an experienced textile professional to handle client coordination, order processing, and digital operations. The candidate will be responsible for maintaining strong client relationships, managing design records, coordinating with internal departments, and handling online inquiries efficiently.

Key ResponsibilitiesClient Coordination & Relationship Management

Coordinate with clients on

calls and WhatsApp

regarding orders, designs, inquiries, and follow-ups. Build and maintain

long-term customer relationships

with existing and new clients. Understand client requirements clearly and ensure proper communication.

Order Processing & Internal Coordination

Handle end-to-end

order processing

. Coordinate with the

Production Department

for design execution and timelines. Coordinate with the

Dispatch Department

to ensure timely delivery of orders. Regularly update clients about order status.

Design & Data Management

Maintain and update

design photos

properly. Organize designs in

design files, mobile phones, and PC systems

for easy access.

Digital Presence & Online Inquiry Handling

Keep the company's

digital presence up to date

(WhatsApp Business, catalogs, social platforms). Respond promptly to

online inquiries

and share product details and designs.

Client Data Management

Maintain a

complete and updated client list

, including contact details, order history, and preferences.

Required Skills & Qualifications

Must have prior experience in the textile industry

(sarees/fabrics/dress materials). Good communication skills in

Hindi, Gujarati, and basic English

. Familiar with

WhatsApp Business, smartphones, and basic computer operations

. Strong coordination, organizational, and multitasking skills.
Job Type: Full-time

Pay: ?22,000.00 - ?28,000.00 per month

Experience:

TEXTILE: 2 years (Preferred)
Work Location: In person