Job Description

Job Title: Controls Service Engineer

Location: Bangalore, KA

Qualifications:

Diploma/BE/B.Tech in Electrical & Electronics Engineering. Ability to handle mechanical aspects as well, demonstrating double competency.

Experience:

Minimum 5 years of experience with AWS, ASRS systems, automated conveyor systems, and AMC/O&M services.

Key Responsibilities:

Oversee Annual Maintenance Contract services, including monthly, quarterly, biannual, annual, on-call, and on-site support. Conduct AMC services alongside the Bastian Service Technician at customer locations. Lead a team of 7-8 technicians, ensuring safe operation, fault troubleshooting, and maintenance of ASRS systems in compliance with OEM standards. Develop and manage the annual AMC service schedule, planning for on-site customer locations. Handle AMC reporting and coordinate with customers, the Bastian Reporting Manager, and the Bastian Spare Parts Division for spare parts requirements, ensuring smooth and trouble-free operation of Bastian systems. Provide stop-gap coverage for O&M controls engineers on leave for more than 6 days across PAN India O&M locations until the original resource returns. Troubleshoot and maintain knowledge of PLCs, Drives, HMIs, and software, including Siemens TIA Portal. Oversee site O&M activities, coordinating with internal departments, vendors, and suppliers to resolve major issues and breakdowns. Prepare various AMC reports, including RCA, Why/Why analyses, and SOPs. Manage travel arrangements for AMC services and liaise with BK accounts for associated costs. Enter timesheets for self and AMC staff.

Skills and Competencies:

Strong leadership and team management skills. Proficiency in troubleshooting and maintaining automation systems. Excellent organizational and planning abilities. * Effective communication and coordination skills with internal and external stakeholders.