Job Description

Job Information

Department Name

Sales

Date Opened

11/07/2025

Job Type

Full time

Industry

Technology

Work Experience

4-5 years

Remote Job

This is a remote position.

Contracts Specialist

First Due, a leading public safety software platform, is searching for an organized

Contracts Specialist

to play a critical role in managing, reviewing, negotiating, and maintaining contracts with First Due customers and partners. The Contracts Specialist will ensure compliance with internal policies, public sector procurement rules, and client requirements to ensure contracts are managed and delivered correctly, compliantly, and on time, enabling efficient deal execution while mitigating risk. The ideal candidate has a strong understanding of SaaS business models, government contracting processes, and the nuances of public safety technology partnerships.



The Contracts Specialist will:

Partner with the Sales team to draft, review, and negotiate SaaS subscription agreements, data processing addenda, service level agreements, SOWs, and related documents with government and education customers. Ensure contract terms align with company processes, business goals, and compliance requirements. Manage redlines, version control, and documentation through the contract lifecycle. Interpret and apply federal, state, and local government procurement regulations (e.g., FAR, state procurement codes). Support RFP responses, vendor registrations, and bid submissions as needed. Maintain awareness of changes in public contracting requirements and privacy laws (e.g., FERPA, CJIS, GDPR, state data laws). Partner with Sales and Client Success teams to provide timely contract guidance during deal cycles. Support Finance and Revenue teams in ensuring contracts meet billing and revenue recognition policies. Help streamline workflows and develop standard templates, playbooks, and checklists to improve efficiency and consistency.

Qualifications and Experience

3-5+ years of experience in contract management, preferably with government/public sector SaaS or cloud software agreements Strong understanding of and experience with contract law principles and public sector procurement processes Exceptional project management skills; comfortable responding to a wide variety of tasks and requests on a day-to-day basis Ability to manage competing priorities and timelines Patient, responsive, and thorough, with a customer-focused outlook Comfortable with ambiguity; strong entrepreneurial spirit and interest in building processes Ability to balance risk management with business enablement in a fast-paced environment Strong writing, editing, and grammar skills Experience with Adobe Acrobat, CRM (Zoho preferred) and other business tools Public sector / safety experience preferred Bachelor's degree in Business, Legal Studies, Public Administration, or a related field.


We welcome a diverse workforce! If you don't fit all the qualifications for the job listed above but feel you bring unique experience and perspective that would serve this role and First Due well, we encourage you to apply.

All

applicants must be authorized to work for any US employer in the United States. Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check.

As part of the I-9 verification of authorization to work in the US, Locality Media LLC participates in E-Verify.

Physical Demands and Work Environment

This role is fully remote with minimal travel expectations at this time.

Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to people@firstdue.com.

Working at First Due

First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit www.firstdue.com to learn more.

If you are a resident of a state with wage transparency laws, please reach out to

people@firstdue.com

for a reasonable estimate of annual base compensation and any eligible incentive compensation

.

The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.

About First Due

First Due is re-imagining Fire and EMS by providing a modern cloud-based platform that allows agencies to run their entire operation in one place. From Fire Prevention, Pre-Incident Planning, Incident Reporting, Scheduling, Asset Management, Reporting, Response and more, First Due is leading the public safety software industry in transforming public safety through next-generation technology and innovation.

Locality Media LLC dba First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated. When you apply for a role at Locality Media, LLC dba First Due, we will collect some personal data, including information from your application, resume, or LinkedIn profile. This information is used during the interview and candidate evaluation process for opportunities at First Due and is only shared internally.Please review our candidate privacy notice here.







First Due is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.