Job Description

APM Terminals
Continuous Improvement (CI) Partner plays a crucial role in driving performance and productivity within an organization. This role focuses on identifying process inefficiencies, facilitating process improvements, and fostering a culture of continuous improvement across cross-functional teams. This position is ideal for a driven professional passionate about optimizing processes and delivering quantifiable results in customer and operational performance.


Here are some key responsibilities and qualifications typically associated with this role:

Responsibilities:

Process Improvement:

Identify opportunities for process improvement, waste removal, and cost reduction using Lean Six Sigma tools

Project Management:

Plan, facilitate, and execute continuous improvement events such as Kaizen

Change Management:

Support change management initiatives to ensure successful implementation and adoption of changes

Performance Management:

Define and monitor key performance indicators (KPIs) to track progress and ensure alignment with organizational goals

Collaboration:

Work closely with cross-functional teams to drive standardization and optimize processes

Training and Coaching:

Teach and coach teams on continuous improvement methodologies and tools Responsible for the acceptance and application of global standards in local CX & Execution teams, including change management Open and constructive challenge of standardization practice that does not facilitate customer quality, increase efficiency and a digitization agenda Support Area CX Manager on defining complementing local metrics to the global KPIs and ensure performance management cycles are in place and followed up across CX & Execution teams. Coordinate and review all functional excellence activities in Area and develop change management strategies to ensure successful implementation and adoption of changes. Promote continuous improvement mindset in the CX & Execution teams in coordination with GSC Supporting teams via application of LEAN techniques/tools. Identity current process and/or CX & Execution Gaps and propose solutions to improve CX & Execution outcomes across assigned business area. Co-create or facilitate TIP with with quantifiable savings in cost or effort; or improvement to 'Customer-felt KPIs / Operational KPI.

Qualifications:

Education:

Bachelor's degree in Business, Engineering, or a related field, MBA

Experience:

Proven experience in continuous improvement, process optimization, or a similar role.

Skills:

Strong analytical, problem-solving, and project management skills. Proficiency in Lean Six Sigma principles is often required

Communication:

Excellent communication and interpersonal skills to effectively collaborate with various stakeholders
This role is essential for organizations looking to enhance efficiency, reduce costs, and improve overall performance.


Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.



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