Job Description

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What's this role about?
We are looking for a versatile and detail-oriented Content Writer with 3 years of experience to create high-impact content tailored for a technology-focused organization. The ideal candidate should be skilled at simplifying complex information, collaborating with cross-functional teams, and producing clear, engaging content for both technical and non-technical audiences.
Here's how you'll contribute:
You'll do this by:

• Develop and edit a wide range of content including internal communication (emailers, newsletters, blurbs), SharePoint site content, product descriptions, process descriptions and application feature explainers.
• Collaborate with product owners, SMEs, UX teams, and other stakeholders to understand content requirements and transform them into user-friendly deliverables.
• Simplify technical or process-heavy content for diverse audiences including business users, technical teams, and clients.
• Review and format content for consistency in tone, clarity, grammar, and visual alignment with brand and communication guidelines.
• Support data mapping and information structuring efforts by identifying key messages and presenting data in clear, meaningful, and summarized formats (e.g., dashboards, quick facts, comparison tables, feature highlights).
• Conduct self-reviews and peer reviews to maintain content quality and accuracy.
• Manage content drafts and feedback cycles across teams, ensuring timely updates and delivery.
• Apply AI tools and prompts where appropriate to enhance productivity and content ideation.

Core Skills:

• Strong written and verbal communication skills with the ability to adjust tone and complexity based on the audience.
• Experience in writing for technology solutions, products, or applications (hands-on exposure in tech domains is a plus).
• Good understanding of internal communication channels, especially SharePoint and email campaigns.
• Ability to grasp new tools and processes quickly and translate them into concise, easy-to-understand content.
• Proficiency in MS Office Suite (Word, PowerPoint, Outlook); familiarity with SharePoint content editing is a plus.
• Basic understanding of AI prompting and ability to use AI tools to enhance content.
• Detail-oriented with strong skills in editing, formatting, and organizing content logically.
• Comfortable working in a fast-paced environment with multiple priorities.

Qualification:

• Bachelor's degree in English, Mass Communication, Journalism, Technical Writing, or related field.
• 3 years of content writing experience, ideally in a technology or enterprise environment.
• Portfolio or writing samples demonstrating experience with business or product-related content is preferred.

Advantage Zensar
We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity.
Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans' status.
Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include:

• Putting people first
• Client-centricity
• Collaboration