Job Description

Key responsibilities for this role
Quality focus

• Accountable for clarity and consistency of content in the information-based industry standards, KONE s Learning Material Style and Design Guide.
• Accountable for consistent use of KONE learning experience design templates, processes and formats as necessary.
• Accountable for addressing the quality issues reported during the active lifetime of the learning material.

Planning focus

• Responsible for making work estimates, editing/developing/translating the content, validating content, and publishing the content within agreed schedules.
• Accountable for delivering the learning materials as planned.

Collaboration Focus

• Responsible for collecting required information from local and global subject matter experts, peers, stakeholders, and people alike, to ensure accuracy and completeness of information, through review cycles, interviews, etc.
• When working in a matrix team, being accountable for the matrix teams deliverables.
• Represents global L&D Operations at the stakeholder/SME meetings and act as a global L&D ambassador whenever required.

Customer Value

• Continuously collects and understands project requirements and learner needs.
• Identifies process and system gaps and propose new/better ways of working with respect to existing process, utilization of resources and systems.

Key competencies and experience

• Bachelors degree in instructional design, education, English, or communications preferred
• 2-3 years' experience in learning content development or instructional design
• Experience with learning material creation including Articulate 360, PowerPoint, Word, PDFs, video editing experience a plus.
• Strong written communication and interpersonal skills and English proficiency
• Interviewing and information seeking - experience of working with local and global subject matter experts, peers, stakeholders.
• Creating simplified and reusable information (for senior positions)
• Learning experience design and adult learning principles understanding
• Digital media understanding

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on