Develop and write various materials such as standard operating procedure (SOP) guides, onboarding manuals, FAQs, training modules, and process flow documents.
User-Centric Focus:
Translate technical or complex operational information into easy-to-understand formats tailored to specific audiences, such as drivers, field staff, or clients.
Digital Platform Content:
Design engaging content for mobile apps, internal dashboards, websites, email campaigns, and social media, ensuring consistency in brand voice and tone.
Collaboration:
Work closely with UX designers, product managers, marketing teams, and subject matter experts to create cohesive content strategies and align content with business goals.
Research & Optimization:
Conduct user research, analyze data/analytics, and use feedback to refine content approaches and continuously improve user engagement and clarity.
SEO & Compliance:
Ensure all content is optimized for search engines (SEO) and compliant with relevant legal and regulatory requirements, such as data protection laws.
Project Management:
Manage multiple content projects simultaneously, ensuring delivery within tight deadlines in a fast-paced, often Agile, environment
Job Type: Full-time
Pay: ₹500,000.00 - ₹800,000.00 per year
Benefits:
Flexible schedule
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Work Location: In person
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