Job Description

Role:

We are hiring a

creative and result-oriented multitasking professional

to manage

Content Creation, Digital Marketing, and CRM

under a

single integrated role

. This position is best suited for candidates with prior experience in the

jewelry or luxury industry

who understand premium brand communication and customer engagement.

This is

not a role divided into multiple profiles

--the selected candidate will independently handle end-to-end digital and customer communication responsibilities in a

hybrid working environment

.

Key Responsibilities:Content Creation & Brand Communication

Create high-quality content for social media, website, emailers, and WhatsApp marketing Write captions, campaign copies, and luxury-focused storytelling content Coordinate with designers, photographers, and videographers Ensure consistent brand voice and premium visual standards

Digital Marketing

Plan and execute organic and paid campaigns on Instagram, Facebook, Google, etc. Manage content calendars and campaign timelines Track performance metrics such as reach, engagement, leads, and conversions Support SEO-based content and basic website updates

CRM & Customer Engagement

Manage CRM platforms, customer databases, and segmentation Execute email, WhatsApp, and SMS campaigns Work on customer retention, repeat sales, and festive campaigns Analyze customer responses and optimize communication strategies

Requirements:

Minimum

2+ years of experience

in

jewelry or luxury brands

(preferred) Proven experience handling

content, digital marketing, and CRM together

Strong understanding of luxury consumer behavior Excellent communication and coordination skills Comfortable working in a

hybrid work setup

Job Type: Full-time

Pay: ?30,000.00 - ?32,000.00 per month

Work Location: Hybrid remote in Mumbai, Maharashtra