Job Description

Key Responsibilities
Operational Management
? Oversee daily operations of the portal, ensuring reliability, quality, and user
satisfaction.
? Lead a cross-functional team covering content management, customer support,
data administration, and technical coordination.
? Ensure smooth integration with training providers, employers, and internal
systems.
? Establish and maintain SOPs to deliver consistent, high-quality service.
Revenue Generation
? Develop and execute a business plan to meet or exceed revenue targets.
? Identify and onboard paying partners (e.g., training institutes, employers,
government programs) to list courses, jobs, or premium services.
? Define and manage pricing models, subscription tiers, or listing fees as
appropriate.
? Track and report on financial performance, forecasting, and pipeline
development.
Partnership Development
? Build strategic relationships with training institutions, employers, NGOs, and
government agencies.
? Negotiate partnership agreements that drive both operational impact and
revenue goals.
? Ensure partner satisfaction and retention through regular engagement and
performance reviews.
User Experience & Growth
? Monitor user journeys to ensure a seamless and intuitive experience for trainees,
employers, and partners.
? Analyze user behavior and feedback to prioritize improvements.
? Collaborate with marketing teams to drive user acquisition, engagement, and
retention.

Data & Reporting
? Maintain accurate data on courses, job listings, user activity, and placements.
? Produce regular performance reports for senior management, highlighting
operational metrics, revenue, and impact outcomes.
? Ensure compliance with data privacy and security standards.
Continuous Improvement
? Stay informed about trends in online training, recruitment technology, and
workforce development.
? Identify opportunities for new features, revenue streams, or operational
efficiencies.
? Lead or support special projects to improve portal functionality and impact.

Qualifications
? Bachelor's degree in Business Administration, Education, Technology, Marketing,
or related field.
? 5-8 years of experience in managing online platforms, EdTech solutions, job
portals, or similar services.
? Proven track record of meeting operational and revenue goals.
? Strong understanding of vocational training, workforce development, or
recruitment ecosystems.
? Excellent partnership development and negotiation skills.
? Data-driven mindset with strong analytical and reporting abilities.
? Familiarity with CRM, CMS, or portal management systems.

Preferred Skills
? Experience in social impact, nonprofit, or CSR-led training/employment
initiatives.
? Knowledge of digital marketing, user acquisition, and growth strategies.
? Understanding of UX/UI principles to improve digital products.

Job Type: Permanent

Pay: ₹1,000,000.00 - ₹1,200,000.00 per year

Work Location: In person