Job Description

Job Title: Contact Point Verification (CPV) Coordinator

Location:

Ahmedabad, Indore, Hyderabad, Kochi, Patna, Guwahati, Ludhiana, Lucknow, Jaipur & Dehradun

Department:

[Xsell - Credit]

Job Summary:

We are seeking a detail-oriented and organized CPV Coordinator to manage and update Contact Point Verification (CPV) reports efficiently. The role requires timely data entry, coordination with vendors, and report generation to ensure smooth verification processes.

Key Responsibilities:

Review Contact Point Verification (CPV) reports and update cases accordingly. Ensure accurate and timely data entry of decisions in main frame portal based on CPV reports. Identify and revert pending or rejected cases to vendors along with MIS reports. Manage daily email communications Reassign cases for re-verification when updated customer addresses are available. Facilitate seamless coordination with vendors for reattempts and status updates. Extract and share cases with the calling team for address verification and enrichment. Prepare and share vendor feedback reports on a bi-weekly or weekly basis. Publishing daily CPV MIS to internal stakeholders

Required Skills & Qualifications:

Bachelor's degree in [relevant field] or equivalent work experience. Proficiency in MS Excel (Pivot Tables, VLOOKUP, Data Validation, etc.). Hands-on experience with SQL queries for data extraction and management.

Preferred Experience:

1-3 years of experience in data entry, case management, or CPV operations. Familiarity with MIS reporting and vendor management.
Job Type: Full-time

Pay: ₹30,000.00 - ₹45,000.00 per month

Work Location: In person