Contact Center Associate

Year    KA, IN, India

Job Description

We're Hiring | Analyst - C2H Opportunity



Role:

Analyst

Experience:

6 Months - 4 Years

Location:

Bangalore

Shift Timing:

Night Shift

Employment Type:

Contract to Hire (C2H)

Mandatory Skills:



Strong experience in

International Voice Process

(specifically

US regions

)

Excellent communication skills

- both verbal and written Open to candidates from

any background/domain


Job Summary:


The

Analyst

will serve as the

first point of contact

for associates (including managers) and non-associates reaching out to the HR Service Center.

Key Responsibilities:



Respond to general queries related to

HR, Payroll policies, and portal navigation

Refer to the online knowledge base for accurate information and guidance Perform

administrative tasks

supporting service center operations Use a

case management tool

to track and manage service requests

Escalate or transfer

cases to other service center teams when required

Location:

Bangalore (Work from Office)

Shift:

Night Shift

Type:

Contract to Hire (C2H)

Job Types: Full-time, Contractual / Temporary
Contract length: 12 months

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

Food provided Health insurance Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD4719263
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year