Job Description

:

PLATFORM SOLUTIONS

In Platform Solutions (PS), we power clients with innovative and customer-cantered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering, operations and risk management:

• Transaction Banking, a cash management and payments platform for clients building a corporate treasury system
• Enterprise Partnerships, consumer financial products that companies embed directly within their ecosystems to better serve their end customers
• Merchant Point-of-Sale Lending, a platform that provides custom credit financing for home improvement merchants to offer directly to their customers
• ETF Accelerator, a platform for clients to launch, list and manage exchange-traded funds

HOW YOU WILL FULFILL YOUR POTENTIAL

• Determine action required based on established procedures to protect the Bank\'s assets; work with
• supervisor on handling more complex cases
• Place appropriate hold on accounts deemed to have fraudulent activity. Track and document action taken
• in a timely and correct manner to provide a record of activity and meet audit and compliance requirements.
• Communicate, in a professional manner, with customers, merchants, financial institutions, and other
• personnel to resolve system problems or request additional information and / or documentation to support
• a decision on whether fraudulent activity has occurred
• Assist in identifying and developing process enhancements to maximize efficiency of fraud detection
• activities as required
• Identify risk and prevent loss from fraud reports, referrals from fraud email box, and return items (multiple
• sources/platforms)
• Make sound subjective decisions to close risky relationships, place and remove restrictions on accounts,
• return ACH/cancel wires
• Investigate risk identified through new account filters from new account opening process. Investigate
• check and ACH returns and rejects. Review and investigate Fraud referrals.
• Run and review pro-active risk reports, conduct research using third party data sources to validate
• monetary and non-monetary transactions
• Review established detection system-generated alerts to identify fraudulent activity related to merchant,
• check ACH, wire, digital banking, and account openings

Asset Management Operations

SKILLS & EXPERIENCE WE\'RE LOOKING FOR

BASIC QUALIFICATIONS

• Minimum graduation
• 1-2 years Fraud experiences
• Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
• Strong understanding of the customer service experience
• Must be self-directed, detail oriented, driven, and able to work independently in a team-oriented and fast- paced environment

PREFERRED QUALIFICATIONS

\xef\x82\xb7 Bachelor\'s Degree

\xef\x82\xb7 Fraud experience in financial services environment

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We\'re committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We\'re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

\xc2\xa9 The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Goldman Sachs