Job Description

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You will be responsible to interpret and document business requirements and advise business stakeholders on options, risks and costs. You will participate in the development of processes and approaches according to JPMChase standards. Assist in designing and ensuring overall integrity of the testing / validation strategies and ensure that requirements documentation can be easily translated into test plans. Work with the business to ensure the testing results correspond to the business expectations. Manage testing resources that support Risk Execution & Strategy book of work.

• Bachelor degree in Business or related field and/or experience
• 5 years of User Acceptance Testing, project and/or Project Management in IT or Business environment; Consumer banking/credit card experience preferred, but not required
• Intermediate to advanced experience with test planning, test execution and defect management
• Solid understanding of Project Management methodologies and deliverables; experience in Project Management is desired
• Experience with project risk assessments and the communication of these assessments
• Experience with Agile and waterfall software development methodologies
• Extensive experience testing in a Unix operating system, working with command line
• Advanced skills in writing SQL queries
• Expertise using HP ALM for test management
• Experience working in an agile framework using JIRA
• Consumer banking/credit card experience is a plus
• Intermediate to Advanced MS Excel, PPT, Word, Project skills
• Strong verbal and written communication skills as well as effective meeting facilitation skills
• Outstanding in-person and virtual team skills are a MUST while also being able to work independently
• Strong relationship and/or client management skills
• Ability to influence and negotiate across a wide variety of stakeholders to achieve desired outcomes
• Able to manage time effectively, prioritize and escalate appropriately
• Strong attention to detail, follow-through and results orientated
• Executes small less complex testing tasks or projects
• Communicates regularly with project and testing management on progress and status
• Creates and executes test cases/scripts
• Prepare data for the testing as requested
• Track and report on execution and defects
• Acts with a sense of urgency
• Proactive, strong attention to details
• Effectively remediates issues by engaging appropriate resources to mitigate risk with a sense of urgency; solution focused
• Strong attention to detail, follow-through and results oriented
• Able to manage time effectively, prioritize and escalate appropriately
• High degree of initiative and autonomy but must be able to function successfully as part of a team (in person and virtual)
• Honed consulting, influence, and negotiation skills to achieve desired outcomes
• Innovative and creative thinker; able to generate new ideas; forward-thinker; thought-leader
• Excellent judgment and decision making
• Ability to resolve conflict & facilitate decision-making
• Flexible, process-oriented, organized, with excellent analytical & troubleshooting skills
• Intermediate with project management skills
• Strong organizational and multitasking skills
• Strong verbal and written communication skills as well as effective meeting facilitation and presentation skills

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.