The technical analyst works on medium to large customer-facing project teams to deploy and support the Oracle Insurance Policy Administration (OIPA) application for customers primarily across Insurance and Financial industries. In this role you will learn to install the OIPA application, assist with system integrations, and triage issues collaboratively with technical architects and functional resources.
Primary Responsibilities:
Collaborate with project team including project manager, business analysts, technical architects and solution architects to install and support the OIPA application
Support system integration between OIPA and connected systems to meet design
Take ownership of customer issues and drive them to resolution through individual effort and collaboration with internal and external teams.
Maintain a focus on customer success
Must Haves:
Bachelor's Degree in Computer Science, Management Information Systems, or other related focus and/or equivalent job experience
Minimum 3 years experience working with insurance systems
Minimum 3 years of experience in Java software development
Experience with JSON, XML, SQL, Web Services (REST/SOAP)
Understanding of full project lifecycle, system architecture and development processes
Critical thinking, problem solving, and organizational skills
Customer facing skills including written and oral communication and presentations
Self-starter willing to take initiative to learn new things, ask questions, and participate in self-directed learning
Ability to develop strong, lasting relationships and work in a team environment
Mastery of the English language, both written and spoken
Nice to Haves:
Knowledge of the Software Development Lifecycle and associated methodologies (Waterfall, Agile, etc)
Experience working with OIPA application
Working knowledge of insurance and/or annuity products
Strong insurance industry domain knowledge
JavaScript, HTML, CSS, & other web development technologies
* RDBMS administration experience (Oracle, SQL Server)
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