Consulting Etp Oracle Cx Vbcs Consultant

Year Bangalore, Karnataka, India

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Oracle CX - VBCS Consultant

Role / Responsibilities/ Skill Required

Knowledge in Oracle CX - Fusion Sales & Service
Knows all the standard templates available in Oracle Digital Customer Portal & knows how to customize
Very strong in integrating with CX & external components / systems
Knowledge of HTML/CSS/JavaScript a must
Provide Solution for customizations/integration in CX UI / custom UI
Interact directly with customers and peers across Oracle in arriving at optimum solution
Gather functional/technical requirements in CRM-CX
Perform Quality Assurance at the unit and system levels
Always provide good technical and business advice to the customer with respect to the final solution and its successful adoption
Experience of integration between CX and non CX/third party applications using OIC/SOA/ODI preferred
Experience in SOAP/REST APIs and JSON data processing
Knowledge on VBCS/OJET framework - a must
Appreciation of UI experience.
Should have handled at least 1 project involving complex UI customization

Education & Experience:

BE, BTech, MBA, MCA, CA or equivalent preferred. Other qualifications with adequate experience may be considered.
3+ years relevant working experience
Job Location: Any Deloitte locations in India

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