Job Description

Ready to build the future with AI?

At Genpact, we

don't

just keep up with

technology--

we set the pace. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving,

innovation

-driven environment, love building and deploying

cutting-edge

AI solutions, and want to push the boundaries of

what's

possible, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions

-

we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

C

onsultant

-

Production Support

-OFSAA FCCM

Follow-up on the

problem

tickets, change

orders

and outstanding oracle SR's issue analysis and resolution for the incidents reported.

Responsibilities

Perform first level analysis by checking the logs and database tables and co-ordinate with Oracle product for any product issues

.

Health check of the applications

.

Able to start and stop

ofsaa

services

.

Monitoring of the

incident

and addressing it

with in

the SLA

.

Good

in

Oracle

db

, SQL and Unix,

understanding

any external scheduler tools like

autosys

, Control M

.

Follow-up on the

problem

tickets, change orders and outstanding oracle SR's

Issue analysis and resolution for the incidents reported

.

Qualifications we

seek

in you!

Minimum

Q

ualifications

/ Skills

B.E/ B. TECH/ Any Graduation Equivalent

OFSAA Implementation / OFSAA production support experience.

Preferred

Q

ualifications

/ Skills

Good to have experience in OFSAA CRR/TM modules.

Execution and Monitoring the OFSAA batches to ensure that the batches are completed within the SLA.

Must have knowledge and working experience

of OFSAA

batches.

Able to troubleshoot the batch failures and

comply with

SLAs.

Why join Genpact?

Lead AI-first transformation

- Build and scale AI solutions that redefine industries

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best

- Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI

- Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to pay to participate

in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobConsultant

Primary LocationIndia-Hyderabad

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 28, 2025, 2:50:36 AM

Unposting DateOngoing

Master Skills ListConsulting

Job CategoryFull Time