Job Description

Ready to build the future with AI?
At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Consultant-MSD 365 ERP Finance Functional
We are seeking an experienced Dynamics 365 Finance Functional Consultant to lead and manage integration-focused implementations and enhancement projects within the D365 Finance&Operations(F&O)environment.
The role involves working closely with business stakeholders, technical teams, and integration partners to design, configure, and support finance processes and system integrations that enable seamless data flow across enterprise applications.
Key Responsibilities
Functional Delivery

• Lead workshops with business users to capture finance process and integration requirements across modules such as GL, AP, AR, FA, CM, and Project Accounting.
• Design end-to-end D365 Finance processes with focus on integration touchpoints.
• Configure Dynamics 365 Finance in alignment with global design principles and integration needs.
• Prepare functional design documents (FDDs) and integration mapping documents for data exchange scenarios (real-time, batch, API-based).
• Conduct system testing, user acceptance testing (UAT), and validation of integrations with technical teams.
• Support cutover planning, data migration validation, and post-go-live stabilization for integrated processes.

Integration Management

• Collaborate with technical and cross functional teams to ensure smooth data orchestration.
• Validate API, data entity, and message format requirements and coordinate testing between systems.
• Track and manage integration issues and incidents, ensuring root-cause analysis and resolution.
• Document and maintain integration architecture and process flows for ongoing support and audit.

Qualification we seek in You!
Minimim Qualification:
Functional Expertise:

• Strong understanding of D365 Finance modules (GL, AP, AR, Cash & Bank, Fixed Assets, Budgeting, Project Accounting).
• Hands-on experience with Finance-related integrations, including payment gateways, banking interfaces, expense systems, tax engines, data warehouses, or CRM systems.
• Solid knowledge of D365 Data Entities, Dual Write, OData, Dataverse, Power Automate, and Azure Integration Services (Logic Apps, Service Bus, etc.).
• Bachelor's degree in Finance, related discipline.

Technical Collaboration:

• Ability to work closely with developers to validate integration logic, error handling, and performance optimization.
• Understanding of data formats (XML, JSON, CSV), API concepts, and message queues preferred.

Project Management:

• Experience in Agile delivery environments or hybrid waterfall projects.
• Strong documentation, issue tracking, and cross-functional communication skills.
• Exposure to DevOps and ALM practices for managing D365 releases and integration deployments.

Preferred Qualification:
Soft Skills:

• Strong analytical, problem-solving, and documentation skills.
• Excellent communication and stakeholder management abilities.
• Ability to work independently in a global support model (onsite-offshore coordination).
• Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate or Supply Chain Management Functional Consultant Associate preferred.
• ITIL Foundation certification is an added advantage.

Why join Genpact?

• Lead AI-first transformation - Build and scale AI solutions that redefine industries
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required