Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for

clients

. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and

expertise

in data, technology, and AI.

Inviting applications for the role of

Consultant

,

Wireless Network

Engineer

!

In this role Administrator

who would help to

monitor

, test, troubleshoot and resolve

Wi-Fi

/Wireless network equipment related queries/issues. Also to provide support for network equipment including routers, switches

, wireless

devices

.

Responsibilities

Designing and implementing new network solutions and/or improving the efficiency of current networks.

Installing,

configuring

and supporting network equipment including routers, switches, wireless devices

Configuring firewalls,

routing

and switching to maximize network efficiency and security.

Maximizing network performance through ongoing monitoring and troubleshooting

Provide critical thinking to complex problems in a 24/7, mission critical network environment.

Process,

monitor

and prioritize trouble tickets.

Automate the

tasks, which

should be automated.

Provide support and administration of customer firewalls and security appliances.

Provide support and administration of customer network load balancing appliances.

Hands on experience on Cisco Routers, Switches, Wireless Controllers, SD WAN,

Rukus

, AAA, Nokia, BENU Servers, AP Controllers

Hands on experience on CyberArk and Wireless platform, 5G Technology, BPA, Linux/Unix

Knowledge about Security products Cisco ISE, ASA

firewall

, Fort iGATE, Forti Analyzer, Forti Manager, Cisco Wireless, Prime, Cisco DNA.

Knowledge Level 3 and Level2 operational support and solutions creations in WIFI technology

Good amount of hands-on experience in Network health monitoring Tools

Knowledge about ITIL Framework and Remedy - Like service now.

Having strong operations skills to implement network changes and following ITIL

process

, change management.

Handling escalations.

Arranging scheduled

upgrades

,

i

nvestigating faults in the network

.

Updating network equipment to the latest firmware releases

Reporting network status to key stakeholders

Troubleshoots

network problems.

IP address auditing.

Establishes networking environment by designing system configuration and directing system installation.

Defines, documents, and enforces system standards.

Maximizes performance by troubleshooting network problems and

outages

and scheduling upgrades.

Thorough understanding of the TCP/IP protocol.

Detailed knowledge of the OSI layers 1-4 and 7 associated equipment.

Firewall

: Palo Alto

Load Balancers

Switches: Cisco

Qualifications we

seek

in you!

Minimum

Q

ualifications

/ Skills

B

achelor's degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience

required

.

Proven communication skills when working with other technical towers to work out issues

.

Must be well organized, thrive in a sense-of-urgency environment,

leverage

best practices, and most importantly, innovate through any problem with a can-do attitude.

Must understand various logging methods and security event terminology.

Strong leadership skills when troubleshooting across multiple vendor platforms and working out technical issues

.

Proven communication skills when working with other technical towers to work out issues.

Preferred

Q

ualifications

/ Skills

Very good

written and presentation / verbal communication skills with experience of customer interfacing role.

In-

depth requirement

understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude.

Good ITIL knowledge

Flexible to

work for

24x7 process.

Excellent Communication and interpersonal Skills

Ability to prepare Dashboards and Reports

Experience of working independently & as a team player

Should have a proactive work approach and

ability

to think

out

of the box.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and

integrity, customer focus, and innovation.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training

.

JobConsultant

Primary LocationIndia-Hyderabad

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJun 25, 2025, 4:48:35 AM

Unposting DateOngoing

Master Skills ListConsulting

Job CategoryFull Time