Job Description

Overview:

We are looking for an experienced

Project Manager / Scrum Master

to manage multiple Agile squads within a critical client transition program. This role will focus on

client relationship management, stakeholder engagement, risk management, and project governance

, while also driving Agile practices as a

Scrum Master

. The ideal candidate will combine strong delivery management skills with the ability to foster collaboration, transparency, and continuous improvement across squads.
Responsibilities:
Oversee the delivery of Agile squads, ensuring alignment with

program objectives and client priorities

. Act as the

primary point of contact for client relationship management and stakeholder engagement

. Drive

project governance, reporting, and compliance

across all squads. Identify, track, and manage

program risks, dependencies, and issues

, with proactive mitigation strategies. Facilitate Agile ceremonies (daily stand-ups, sprint planning, reviews, retrospectives) as a

Scrum Master

. Promote Agile best practices, team collaboration, and continuous improvement. Partner with the Transition Lead to ensure delivery quality, technical alignment, and smooth knowledge transition. Ensure timely communication of delivery progress, escalations, and updates to client and internal leadership. Manage capacity planning, sprint commitments, and delivery timelines across squads. Foster a culture of

accountability, transparency, and empowerment

within teams.

Requirements:

Bachelor's Degree

in Computer Science, Engineering, or equivalent.

8-10+ years of professional experience

in software development and delivery, with at least

3+ years in project/program management or Scrum Master roles.

Proven experience managing

multiple Agile squads

in enterprise-scale delivery programs. Strong knowledge of

Agile/Scrum methodologies

; certifications such as

CSM, PSM, SAFe

are preferred. Demonstrated expertise in

stakeholder management, client engagement, and program governance

. Experience with

risk management and mitigation

in large-scale software projects. Familiarity with modern engineering practices (CI/CD, DevOps, Cloud, QA processes). Excellent communication, facilitation, and conflict-resolution skills.

Soft Skills

Strong leadership presence and ability to influence without authority. Exceptional organizational, analytical, and problem-solving abilities. Client-focused mindset with strong relationship-building skills. * Skilled at balancing

delivery discipline with Agile flexibility

.