Job Description

Position : Travel sales consultant ( international process) (UK process)Location : sec 4 noida (nearest metro sec 16 noida)- Shift timings 1pm( afternoon )to 10pm ( night)- No cab facility Qualification : under graduate/graduate Experience : minimum 1 year in international bpo in travel sales - Note : Excellent English communication skills Required as it is an international process :- Listen attentively to customers\' travel needs, preferences, and budgets.- Offer personalized travel recommendations and solutions based on customer requirements.- Handle customer inquiries, resolve complaints, and provide information on travel-related matters.- Research and stay updated on various travel destinations, including hotels, airlines, cruises, and other travel-related services.- Create customized travel itineraries, including flights, accommodations, transportation, tours, and activities.- Process bookings for flights, hotels, car rentals, and travel insurance using booking systems and online platforms.- Ensure accuracy in all bookings and provide customers with detailed itineraries and travel documents.- Promote travel packages, special offers, and additional services to maximize sales revenue.- Meet or exceed sales targets.- Maintain a high level of product knowledge and stay informed about industry trends and market changes.- Maintain organized records of customer information and travel bookings.- Build and maintain strong customer relationships through excellent communication and follow-up.- Keep customers informed about any changes to their travel arrangements and provide assistance during emergencies or disruptions.- Collect customer feedback and use it to improve service quality and customer satisfaction.Requirements :- Proven experience in travel sales preferably in UK travel sales for one year or more.- Strong communication and interpersonal skills.- Knowledge of global travel destinations, travel trends, and the ability to create enticing travel itineraries.- Ability to work independently and as part of a team.- Willingness to work flexible hours, including evenings and weekends, to accommodate customer needs.- Good knowledge of GDS (Amadeus Galileo or Worldspan)- Fare and price checking - PNR Creation- Excellent Geographical KnowledgeBenefits :Salary : upto 60 k + Incentive plan and- Paid Leaves (ref:updazz.com)

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