Job Description

Key Responsibilities- Respond to customer enquiries, build rapport, and create genuine connections- Understand customer needs and recommend solutions aligned with lifestyle, budget, and preferences- Deliver engaging vehicle presentations, demonstrations, and test drives- Manage the purchase process - from vehicle specification and finance introductions to closing sales- Ensure seamless handover experiences and maintain long-term customer relationships- Collaborate with Sales, Pre-Owned, and Service teams to deliver a world-class JLR experience- Maintain accurate customer records and manage leads using CRM tools- Identify and escalate customer experience challenges for continuous improvement What We're Looking ForA customer-first mindset with passion for luxury automotive brandsStrong sales acumen with a track record of meeting/exceeding targetsKnowledge of automobile products, financing, and part-exchange processesExcellent adaptability in communication for diverse customer needsA proactive team player with a desire to learn and grow (ref:updazz.com)

Skills Required