Job Description

Ready to build the future with AI?
At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Consultant - Power BI Developer
We are seeking an experienced Power BI Developer to join our Managed Support team responsible for delivering strategic and operational reporting solutions. The role focuses on maintaining, optimizing, and enhancing Power BI dashboards and data models that integrate with Dynamics 365 Finance & Operations, Azure Data Platform, and other enterprise data sources.
You will collaborate with business stakeholders, data engineers, and functional consultants to ensure data accuracy, visualization quality, and high-performance reporting in a live production environment
Key Responsibilities

• Support & Maintenance:

o Manage existing Power BI reports, datasets, and workspaces under AMS (Application Managed Services) model.
o Troubleshoot data refresh issues, access permissions, and report performance problems.
o Monitor and optimize Power BI service capacity and gateway configurations.

• Enhancement & Optimization:

o Implement enhancements to existing dashboards and develop new analytics solutions based on business requests.
o Ensure best practices for DAX queries, data modeling, and report performance optimization.
o Manage report lifecycle--development, testing, deployment, and change control.

• Data Integration:

o Connect Power BI to Dynamics 365 (Finance & SCM), Dataverse, Azure SQL, Data Lake, and Synapse Analytics.
o Collaborate with data engineers for ETL/ELT processes and data quality improvements.

• Stakeholder Engagement:

o Work with functional and business teams to understand requirements and translate them into interactive and insightful reports.
o Provide user training, documentation, and usage governance support.

• Governance & Compliance:

o Follow organizational standards for data security, environment management, and Power BI workspace governance.
o Support periodic audits, data refresh schedules, and version control in alignment with AMS processes.
Qualifications we seek in you!
Minimum Qualifications:

• Experience: Strong experience as a Power BI Developer in a managed support or enterprise environment.
• Technical Proficiency:

o Strong skills in Power BI Desktop, Power BI Service, DAX, and Power Query (M language).
o Experience with data modeling (Star/Snowflake schemas) and optimizing dataset performance.
o Good understanding of Azure Data Platform components (Data Lake, Synapse, SQL Database, Data Factory).
o Familiarity with Dynamics 365 Finance & SCM data entities and Dataverse structure.

• Additional Skills:

o Knowledge of Power Platform (Power Automate, Power Apps) integration.
o Understanding of security and role-based access in Power BI and D365 environments.
o Exposure to DevOps pipelines for BI deployments is an advantage.
Soft Skills

• Strong analytical and problem-solving ability.
• Excellent communication and stakeholder management skills.
• Ability to work collaboratively in a global, cross-functional team under managed service SLAs.
• Detail-oriented with a focus on quality and continuous improvement.

Education

• Bachelor's degree in Computer Science, Information Systems, or a related field.

Preferred Qualifications

• Understanding of Finance and Supply Chain processes within Dynamics 365.
• Experience in reporting automation and self-service BI enablement.
• Familiarity with Fabric and Copilot for Power BI feature
• Microsoft certifications in Power BI or Azure Data Engineer/Analyst are preferred.

Why join Genpact?

• Lead AI-first transformation - Build and scale AI solutions that redefine industries o Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required