Job Description

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we\'re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hire Office 365 Professionals in the following areas :

Experience

4-6 Years



Roles and Responsibilities

• Resolving O365 and Avaya tickets
• Coordinating with users and application owners
• Regularly updating ticketing information in ServiceNow
• Participating in daily / weekly and monthly calls with the clients
• Preparing presentation deck for monthly review

Required Technical Competencies

Primary Skills

• Hands-on experience delivering Office 365 solutions
• Has demonstrated experience configuring Office 365 workloads such as OneDrive for Business, SharePoint Online, Microsoft Teams, and Skype for Business
• Has demonstrated experience with Exchange Server and Exchange Online
• Preferred experience in SharePoint architecture and development
• Excellent communication and interpersonal skills
• Identity Management (Active Directory, Azure Active Directory, Microsoft Identity Manager/FIM)
• O365, Exchange and Exchange Online.
• Knowledge of exchange online, MS team admin portal
• Hands on for Avaya day to day issue
• Troubleshooting knowledge for Client application like outlook, MS team, OneDrive , or office applications
• Knowledge of cloud file share if any - like Egnyte or storage device - Added advantage
• Handling daily operation task
• Experience to handle and raise case with Microsoft or third party vendor
• Ready to work in US shift

Required Behavioral Competencies

Accountability: Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.

Collaboration: Participates in team activities and reaches out to others in team to achieve common goals.

Agility: Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.

Customer Focus: Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.

Communication: Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.

Drives Results: Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets.

Certifications

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles

• Flexible work arrangements, Free spirit, and emotional positivity
• Agile self-determination, trust, transparency, and open collaboration
• All Support needed for the realization of business goals,
• Stable employment with a great atmosphere and ethical corporate culture

YASH Technologies