CONSULTANT

Noida

4.5-8 Years

INDIA
(Posting).
Publishing and managing Citrix VDI.
Install and update Citrix VDI and applications.
Design and plan Citrix VDI environments
Develop the environment to run Citrix VDI (Pooled or Static).
Troubleshooting and fixing any technical issues related to published VDI.
Installing and optimizing Windows client OS environment.
Managing Windows client systems.
Train users and employees on how to use Citrix published VDI.
Analyzing errors
Ensuring smooth operation
Providing innovative solutions
Providing business support
Coordinating, implementing, and communicating any system changes that are to be made
(1.) To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders (2.) To ensure positive customer feedback and satisfaction thorugh active participation in customer meetings to understand any issues faced (3.) To validate Change Order Implementation Plan and Human Error Compliance and participate in Capacity planning (4.) To perform value addition activities (such as mentoring administratorsorteam members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as and when required. (5.) To ensure on-time resolution and quality compliance of escalated ticketsorincident as per the agreed SLA
Qualification
B-Tech
No. of Positions
1
Skill (Primary)
DWP-WPE-WORKPLACE VIRTUALIZATION
Auto req ID
1373536BR