Job Description

Role Summary:

Work as an individual contributor



Expertise in Power BI, OBIEE, Salesforce, SQL, Qlik sense/QlikView, Veeva, Vault , GIGYA , MDM (Reltio) , Data Load (Kermit) , Reporting, Dashboards , Data Security, Process Automation, UAT testing , Incident Management, MIS, Advance Excel



Good proficiency in Veeva/Salesforce



Interact and communicate with internal business counterparts in different Business Units and external clients to on business requirements and end objective



Support all Veeva admin tasks & activities

Responsibilities:

Strong organizational skills with the ability to multitask and work independently and efficiently to meet scheduled deadlines



Ability to make decisions in the absence of detailed instructions



Able to support all the Veeva admin queries



Develop a good understanding of Veeva CRM and able to provide solution quickly



Handle small and large queries independently / with team lead and help the team in building solutions for various activities



Expertise in Power BI, OBIEE, Salesforce, SQL, Qlik sense/QlikView, Veeva, Vault, GIGYA , MDM (Reltio) , Data Load (Kermit) , Reporting, Dashboards , Data Security, Process Automation, UAT testing , Incident Management, MIS, Advance Excel



Should be a quick learner and open for new technologies. Should pick up CRM knowledge and relevant technical skills quickly



Work independently on defined tasks with 100% ownership on outcomes and timelines



Clearly communicate project outputs and identified risks to concern project team



Demonstrate excellent written and verbal communication skills including technical skills



Good interpersonal skills and ability to work effectively with others as well as an individual



Proper documentation of all the process related activities

Must-have skills:

Bachelor or master's degree in Mathematics / Data Mining OR B. Tech / MBA with relevant experience

0 - 8 years of experience in CRM using the following skills:

Technology support



Veeva CRM



GIGYA



Power BI



QlikView/Qlik Sense



Advance Excel



Salesforce



SQL



Reltio



KermitStrong pharma domain knowledge



Expertise in data visualization and synthesis



Functional support



Data extracts



Data change requests



MCCP upload



Visualizations, incl. Power BI report



Admin tasks



Field force queries



User access provisioning



Familiarity with Pharma data



Power BI, Power Query, Power Apps and Power Automate



Expertise in data visualization and synthesis



Good proficiency in Veeva/Salesforce



Strong MS Excel and Power BI skills, medium level MS Access/SQL skill

Good to have skills:

Familiar with pharmaceutical domain, concepts, and terminologies, understanding of broader healthcare market dynamics (broad themes/latest trends in the pharma industry etc.)



Must be flexible, independent, and self-motivated



IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com