Consultant
Job Description
Consultant - ( CREQ132915 )
Description
Skill: L2 Application Support
Role / Tier: Tier 3
Key responsibility:
T3 - L2 Application Support Resources required:
4 to 5 years of IT experience of Production Support Team
Technical Skills -
Must Have - Level 2 Production Support (ITIL), Unix/Linux, Unix scripting, Oracle SQL, Unix Infra activities experience, Autosys
Incident Management, Change Management, Problem Management, Application COB/Disaster Recovery
Tools: ITRS, Service Now, uDeploy
Domain Knowledge: Banking - Investment Banking
Good to have: knowledge in oracle - proc, function, view, cursors
General skillset: Good coordination between various infra/TI teams OR dev partners
Quick turnaround time for solving any issue
Quick in escalation handling MIM involving ICM sending user communications
Good debugging and analytical skills
Must be very good in communication
L2 Production support for 24*7 support module applications
Education: Any Graduate
Industry: IT-Hardware/Networking, Telecom
Skills Required
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Job Detail
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Job IdJD2902041
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHyderabad/ Secunderabad (Andhra Pradesh),
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EducationNot mentioned
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Experience4 to 5 Years