Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Inviting applications for the role of Consultant - Certified Dell Boomi Consultant with DimensionsUKG Dimensions is a robust HR analytics software that empowers organizations with data-driven insights to optimize human capital management. UKG Dimensions integrates multiple facets of workforce management into a single platform. It combines functionalities such as time and attendance, scheduling, absence management, payroll, HR, and talent management.ResponsibilitiesDesigns, builds, and deploys integrations using the Boomi integration platform.Work with clients to understand their integration needs and provide customized solutions that integrate various applications, data sources, and systemsKronos Workforce Central (WFC) and Work force Dimensions (WFD) configuration, employee support, and new HR initiatives to ensure compliance.Certified on Dell Boomi (Associate and Professional certification)This key role will collaborate with all HR, Payroll, and administrative teams, in addition to stakeholders and other 3rd party vendors.This role will ensure the most efficient and effective solutions are developed and implemented to meet business needs.Kronos Workforce Central system configuration and maintenance (patterns, holiday, accrual and attestation policies)Configure, test, deploy Kronos Workforce Centrals new releases and special projects.Maintain project timeline, partnering with 3rd party vendors and client groups, and monitoring open issues and change requests.Develop and lead business reporting functions- HR analytics, Business analytics, Vendor analytics.Hands-on experience on Dell Boomi and UKG Dimensionsknowledge of the various workforce management disciplines like Accruals, Attendance Tracking, Compliance monitoring, Employee Self Service, Leave Management, Overtime Management, Schedule Optimization, Work Authorization, Activity tracking for monitoring idle time, utilization, productivity and incentive pay.Serve as the first point of contact for clients' inquiries, issues, and requests related to the Boomi Interfaces and UKG Dimensions system.Respond promptly to user queries via email, phone, or ticketing system.Work closely with the UKG Dimensions development team to identify system improvements and enhancements and can develop Dell Boomi Interfaces independently.Collaborate with clients to gather feedback and requirements for system enhancements.Participate in the development and testing of system upgrades and new features.Develop and deliver training materials for end-users to enhance their understanding of the UKG Dimensions system.Analyze system data to identify trends and issues that require attention.Proactively monitor system performance and address potential issues before they impact users.Maintain system configurations and user profiles as required.Maintain clear and effective communication with clients, ensuring their needs are met.Regularly update clients on system improvements, scheduled maintenance, and important announcement.Flexible to work in morning/afternoon/evening/night shifts on a rotation basis- as the candidate may have to work with global teams in different time zones.Qualifications we seek in you!Minimum Qualifications / SkillsB.E./ B. Tech/ MCA or equivalentPreferred Qualifications/ SkillsKronos Knowledge a plusDatabase: SQL, Oracle PL/SQLTools: Agile, JiraBachelors Degree or experience in the following areas - Information Systems, Computer Science or Human Resources preferred.Development exposure on Boomi Interfaces.Working on Dell Boomi integrations enhancements, creating processesDell Boomi Certified resourceTimekeeping, Payroll, Attendance, Time Off, and HRIS systems for implementation and maintenance experience is preferred.Understanding of HRIS/HCM concepts and technology is preferred.Experience working with unionized & international employees a plus.Able to manage a fast-paced environment; meet strict deadlines & handle multiple ongoing projects concurrently.Ability to interface professionally with all levels of management.Must be able to take initiative and work independently.Excellent analytical, organizational and time management skillsExcellent communication skills, ability to write and speak clearly, able to easily communicate complex ideas.Intermediate knowledge of Microsoft Office productsStrong presentation skills and ability to convey technical information to non-technical users.Strong critical thinking skillsProvide a system support role for day-to-day systems operations, including monitoring, troubleshooting, and performance analysis in a 24xc3x977 environment, specially who is ready to work in night shift.Provide varying levels of implementation services through Configurations, analysis, validations, integrations, move to Production, go live support, transition in reference to UKG DimensionsThe Consultant is responsible for creating solutions for different clients to meet their interfacing requirements with Dimensions products in their environment. Creating different kind of output files using Dell Boomi.Understand project scope, timelines and recognize risks.Provide status report and updates to Project Manager and project team members.Serve as subject matter expert on time and attendance.Resolving Snow Dimensions ticketsResponsible for fixing major critical issues, providing RCA, preventive and corrective actions for them and write code whenever required.Excellent written and verbal communication skillsReady to work in shifts.Strong analytical and technical skillsOpen for shift environmentITIL Certified preferred and hands on experience on any ITSM Tool, ServiceNow experience required.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at and on , , , and .Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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