We are looking for a courteous, customer-focused Concierge / Guest Service Female Executive to provide personalized guest experiences and assist with all service-related requests. The ideal candidate should have excellent communication skills, local area knowledge, and a passion for hospitality.
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Key Responsibilities:
Ensure a warm, friendly, and welcoming environment in the lobby or reception area.
Handle guest queries, and requests professionally and promptly.
Coordinate with internal departments (housekeeping, maintenance etc.) to ensure seamless guest experience.
Maintain up-to-date knowledge of local attractions, restaurants etc.
Maintain accurate records and logs of guest interactions.
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Requirements:
Proven experience as a concierge, front desk agent, or similar hospitality role.
Strong communication and interpersonal skills.
Problem-solving and multitasking abilities.
Proficient in using Microsoft Office or front desk software.
A friendly, calm, and confident attitude.
Fluency in English, Hindi (knowledge of local (Konkani)/regional languages (Marathi) is a plus).
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Preferred Qualifications:
Diploma or Degree in Hotel Management or Hospitality.
Experience in luxury hospitality or residential concierge services.
Knowledge of local attractions, restaurants, and events
Job Type: Full-time
Pay: ?25,000.00 - ?30,000.00 per month
Benefits:
Cell phone reimbursement
Food provided
Internet reimbursement
Leave encashment
Paid sick time
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Experience:
Concierge : 1 year (Required)
Work Location: In person
Speak with the employer
+91 7678564208
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