Welcome guests/clients warmly and professionally.
Handle requests for information, reservations, directions, and recommendations.
Arrange services such as transportation, dining, entertainment, spa, and special events.
Serve as the main point of contact for VIPs, high-profile clients, and long-term guests.
Maintain strong relationships with vendors, restaurants, and service providers.
Proactively resolve issues and follow up to ensure satisfaction.
Assist with luggage handling, deliveries, and special amenities.
Maintain updated knowledge of local attractions, venues, and events.
Manage logs, records, and CRM data for client preferences and services provided.
Work closely with front office, housekeeping, security, and other departments for smooth coordination
Job Type: Full-time
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Experience:
Customer support: 1 year (Required)
Language:
English (Required)
Location:
Bengaluru, Karnataka (Required)
Work Location: In person
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