Job Description

Job description

Concentrix - Kalesa MU Process

Location

: Onsite - Gurgaon

Type

: Full-time | Immediate Joining

Process

: Blended (Voice + Non-Voice)

:

We are hiring energetic and customer-focused individuals to join our

blended customer support team

. The role involves handling customer queries via calls, chats, and emails in a professional and timely manner.

Eligibility Criteria

:

Minimum

Undergraduate

(pursuing or completed)

Graduates

from any stream can apply

B.Tech candidates eligible

for specific roles (see below) Must be comfortable with voice & non-voice processes

Requirements (for all roles)

:

Versant Score - Voice

: 60

Versant Score - Non-Voice

: 58

Typing Speed

: 25 WPM with 90% accuracy Good spoken English & basic computer skills Willing to work in rotational shifts from the Gurgaon office

Salary & Benefits (Based on Role Level)

:

CL 12 - Entry-Level Role (No B.Tech)

CTC

: ?3.80 LPA

Take-home Salary

: ?24,800/month

Performance Incentive

: ?2,500/month

CL 11 - Advanced Role (B.Tech Allowed)

CTC

: Up to ?4.25 LPA

Take-home Salary

: ?28,000/month

Performance Incentive

: ?2,500/month

Why Join Us?

Stable career with growth opportunities Structured training and support Employee-friendly policies
Job Types: Full-time, Permanent, Fresher

Pay: ?13,987.41 - ?24,000.00 per month

Job Type: Full-time

Pay: ?22,000.00 per month

Work Location: In person

Expected Start Date: 22/07/2025