Job Description

A computer service engineer installs, maintains, troubleshoots, and repairs computer systems, hardware, software, and networks to ensure they function efficiently. Their responsibilities include diagnosing technical issues, fixing faults, performing preventive maintenance, documenting systems, training staff, and providing technical support to clients or internal users. Key skills for this role are problem-solving, communication, adaptability, and networking. Key Responsibilities

Installation and Setup:

Install and configure new computer hardware, software, networks, and applications.

Maintenance and Repair:

Conduct on-site maintenance, repair faulty equipment, and replace components to ensure optimal performance.

Troubleshooting:

Diagnose and resolve technical issues, including hardware malfunctions, software faults, and network problems.

Technical Support:

Respond to support calls from users, provide clear instructions for resolving issues, and offer ongoing technical advice.

System Management:

Monitor and maintain systems, upgrade existing hardware and software, and implement backup systems.

Documentation:

Document system configurations, maintenance actions, and solutions to issues to aid future support.

Staff Training:

Set up new PCs and train staff on how to use new systems and software.
Essential Skills

Technical Proficiency:

Strong understanding of computer hardware, software, and networking to effectively diagnose and fix problems.

Problem-Solving:

Ability to analyze issues, identify root causes, and implement effective solutions.

Communication:

Clearly explain technical information to non-technical users and communicate effectively with colleagues and clients.

Adaptability:

Keep up with rapidly changing technology and adapt to new systems and procedures.

Customer Service:

Provide excellent support and ensure customer satisfaction with technical services.
Typical Work EnvironmentComputer service engineers often work in office environments, but may also work on-site with clients or in repair shops. They may spend time at a desk troubleshooting issues and responding to support calls, as well as traveling to different locations to perform installations or on-site maintenance.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹30,000.00 per month

Work Location: In person