. The ideal candidate has 1-2 years of experience in computer operations or a similar IT support role and is a proactive problem-solver with a strong attention to detail. This role is crucial for ensuring the smooth and continuous operation of our computer systems.
Responsibilities
Monitor and maintain computer systems:
Oversee system performance, troubleshoot hardware and software issues, and ensure all systems run efficiently.
Perform routine maintenance:
Conduct daily tasks such as data backups, system checks, and software updates.
Provide first-level technical support:
Assist users with basic technical inquiries and resolve common issues like login problems or software errors.
Manage data and documentation:
Input, update, and manage data with high accuracy. Maintain detailed logs of all system activities, incidents, and resolutions.
Operate and manage peripherals:
Handle and maintain computer peripheral equipment like printers, scanners, and other office machines.
Collaborate with IT teams:
Work with senior operators and IT support to address complex technical challenges and implement system upgrades.
Qualifications & Skills
1-2 years of experience in computer operations, data entry, or IT support.
Basic knowledge of computer hardware, software, and operating systems.
Proficiency with Microsoft Office Suite (Word, Excel, etc.).
Strong
problem-solving
and
troubleshooting
skills.
Excellent
attention to detail
and organizational skills.
Good
communication skills
, both written and verbal.
Ability to work independently and as part of a team.
Experience with ticketing systems and data management tools is a plus.
Salary & Benefits
Salary:
Based on experience and interview
Location:
Chennai
Job Type:
Full-time
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹23,000.00 per month
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.