Job Description

A computer operator in a game zone is primarily responsible for the

smooth operation and maintenance of all gaming hardware and software

, providing technical support to users, and assisting with general customer service and administrative tasks. Key Responsibilities and Duties

System Monitoring & Operation:

Monitor all computer systems, game consoles, and network performance to ensure maximum uptime and a seamless gaming experience for customers.

Technical Support & Troubleshooting:

Diagnose and resolve minor hardware and software malfunctions quickly to minimize disruption. This includes addressing user issues with game access, connectivity, or equipment operation.

Customer Assistance:

Welcome and assist customers, explain game rules and safety instructions, and guide them on using the equipment. Strong communication skills are essential.

Maintenance & Inventory:

Perform routine preventive maintenance on all equipment (e.g., cleaning machines, installing updates/patches), maintain an inventory of computer supplies and spare parts, and report major issues to management or external technicians.

Data and Record Keeping:

Maintain accurate logs of system performance, incidents, maintenance activities, and user requests.

Software Management:

Install and configure software, game updates, and security patches as needed, ensuring all systems are secure and up-to-date.

Administrative Tasks:

Handle ticketing, billing, and cash/card transactions accurately, which may also involve generating reports and performing general clerical duties.

Environment Upkeep:

Ensure the game zone area is clean, organized, and safe for all patrons and staff.
Job Type: Full-time

Pay: ₹10,272.43 - ₹13,000.00 per month

Work Location: In person