Enter and update data accurately in company software and CRM.
Maintain digital and physical records in an organized manner.
Generate reports from CRM/software as required.
Customer Interaction & Lead Management
Call customers to understand their requirements clearly.
Provide product/service information and resolve basic queries.
Follow up with leads regularly until conversion.
Update lead status in CRM and ensure no follow-up is missed.
Office & Administrative Work
Assist in day-to-day office operations and coordination.
Manage files, documents, and correspondence.
HR & Coordination Support
Help in recruitment processes like scheduling interviews, calling candidates, and maintaining records.
Coordinate internal communication between teams.
Key Skills Required
Proficiency in MS Office (Word, Excel, PowerPoint) and internet usage.
Knowledge of CRM software and data entry.
Good communication skills (Hindi & English).
Ability to handle calls confidently and follow up with customers.
Time management, multitasking, and organizational skills.
Qualifications & Experience
Graduate / Diploma in Computer Applications or related field.
0-2 years of experience in data entry, office coordination, or similar role.
Freshers with good computer skills and communication ability can also apply.
Job Type: Full-time
Pay: ₹10,000.00 - ₹14,000.00 per month
Language:
English (Preferred)
Work Location: In person
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