nstall, configure, and maintain desktop computers, laptops, and peripherals (printers scanners, etc.)
Troubleshoot hardware issues (RAM, HDD, display, motherboard, power supply, etc.)
Install and manage operating systems (Windows/Linux) and basic application software
Configure and maintain local area network (LAN) including switches, routers, cabling
Assign IP addresses and troubleshoot network issues (wired and wireless)
Perform OS installation, data backup, antivirus setup, and malware removal
Set up user accounts, permissions, and security policies
Monitor network performance and escalate critical issues to senior admins
Support and troubleshoot printers, biometric devices, CCTV, etc.
Document technical issues and resolutions in ticketing systems
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