Job Description

Urgently hiring for one of the BPO Industry-

Position: Compliance Manager - NAPS & NATS

Location: Gurugram / Delhi

Experience: 8-10 years

Industry: BPO

Preferred Gender: Female

Qualification: Any Graduate / Postgraduate (with relevant experience)

Roles & Responsibilities:

1. Compliance Management

Ensure full compliance with

NAPS (National Apprenticeship Promotion Scheme)

and

NATS (National Apprenticeship Training Scheme)

guidelines. Monitor and implement government updates or changes in apprenticeship laws or schemes. Maintain up-to-date knowledge of state and central apprenticeship policies

2- Registration & Documentation

o Should know about registration of candidates on apprenticeship portals (both NAPS & NATS). o Ensure timely generation and uploading of apprenticeship contracts. o Maintain and update trainee records, joining formalities, and exit processes.

3-Stipend & DBT Management

o Coordinate and monitor Direct Benefit Transfer (DBT) disbursal to trainees. o Verify UTR reports, stipend sheets.

4-Reporting & Audits

Prepare compliance reports, MIS, and dashboards for internal and client use. Manage audit requirements and documentation for scheme-specific inspections. Maintain audit trails for all contracts, attendance, and reimbursement claims.

5-Stakeholder Coordination

Act as the point of contact between clients, government authorities, and internal teams. Coordinate with clients for approvals, requirement forecasting, and on-boarding schedules. Handle escalations and provide resolutions related to compliance or trainee issues.

6- Team Management & Training

Train internal teams on NAPS/NATS procedures and documentation practices. Supervise junior staff handling portal work or apprentice queries.
Job Types: Full-time, Permanent

Work Location: In person

Speak with the employer

+91 7898850577