Job Description

About WhiteCrow:

WhiteCrow Research is an international Recruitment Process Outsourcing which was founded in 2011 to provide specialist solutions to internal talent acquisition teams, helping them better understand their talent landscape and deliver more direct hires. Our footprint has since grown internationally, with offices in United Kingdom, United States, Singapore, Malaysia & India that allow us to respond to clients needs globally.



The organization works globally alongside in-house recruitment teams of some of world's biggest names across various international industry sectors helping them increase their percentage of direct passive hires and significantly reduce external hiring costs and improve quality of hires. Whitecrow research is working with some of the world's largest businesses including 70 of the Fortune 500.

Role Introduction:

Owing to our substantial growth plans we are desirous of recruiting Professionals for our Executive Search Division, who will be responsible in auditing calls from the operators, in order to assess compliance with protocols and quality parameters.

As a Compliance Executive, you will...

Audit calls and highlight non-compliant calls Audit employee activities and report unethical activities Display results, statistics, and conclusions in a transparent and straightforward way Establish high-quality standards and instructions for calls and emails Adhere to the audit completion deadline Perform checks to ensure that data have been entered correctly; report errors to authorized personnel

What we are looking for...

Should have good command over English language. Good listening skills Giving importance to every detail Multitasking and being flexible in shift timings during audits/Urgent requests from Management Basic knowledge of Excel Any bachelor's degree Experience in the relevant domain is desirable

Working Hours:

This role requires you to work 5 days a week from Mon to Fri for 9:15 hours a day.

Conclusion:

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities associated with the position.


Skills


Quality Analysis
call audit
call evaluation
Excel DashboardsDetail Orientation

Listening Skills


Excellent Communication