We're hiring a Compliance & Communications Officer to review and approve all external communications, including Facebook ads, email campaigns, SMS messages, and website content. This role ensures compliance with Meta policies, AU/NZ consumer law, and spam regulations.
You'll be the final sign-off for anything customer-facing and will use ChatGPT to assist with compliance checks and drafting approved language.
Key Responsibilities
:
Approve all outgoing emails, SMS messages, ads, and promotions
Review Facebook and TikTok ads for compliance before publishing
Audit automated customer flows (e.g., layby reminders, order updates)
Maintain compliant templates and disclaimers across all platforms
Use ChatGPT and internal tools to assist with policy checks
Monitor Meta ad rules and AU/NZ legal requirements
Experience
:
3-5+ years in compliance, marketing review, or legal content
Excellent written English and attention to detail
Familiar with Meta Ad Library, Shopify, email/SMS platforms
Knowledge of AU/NZ consumer law is a plus
Job Type: Full-time