Job Description

Company Host & Operations Head

Company -

Healthpole (www.healthpole.com)

Location -

Pune (On-site)

Type -

Full-time

Salary -

?15,000 - ?35,000 per month

About the Role

We are seeking a

Company Host & Operations Head

who will take complete ownership of

front-facing operations, workplace coordination, and leadership support

.

This role is ideal for candidates from

Hospitality / Hotel Management / Guest Relations

backgrounds who enjoy interacting with people, managing experiences, and ensuring smooth daily operations while working closely with leadership.

You will be responsible for welcoming guests and candidates, coordinating interviews and meetings, managing office operations, and acting as a trusted coordination anchor to ensure that everyone interacting with the company has a professional and positive experience.

Key Responsibilities

1. Company Host & Guest Experience

Act as the first point of contact for guests, candidates, partners, and visitors. Welcome and host visitors professionally, ensuring a positive company experience. Coordinate meeting room setup, seating, refreshments, and overall ambience. Ensure the office is always presentable, organized, and guest-ready. Represent company culture, professionalism, and etiquette at all times.

2. People Communication & Coordination

Confidently call candidates for interview scheduling and follow-ups. Coordinate interviews smoothly with internal teams and candidates. Handle inbound calls and queries professionally in

English and Hindi

. Communicate clearly with vendors, service providers, and partners. Share timely updates with internal teams regarding schedules and availability.

3. Office & Workplace Operations (Ownership Role)

Oversee day-to-day office functioning and coordination. Manage calendars, meeting schedules, and internal reminders. Coordinate housekeeping, pantry, maintenance, and cleanliness. Liaise with building management / landlord for utilities, parking, and common areas. Manage office equipment (printers, scanners, etc.) and coordinate servicing. Oversee security basics such as visitor logs, access cards, and keys.

4. HR Support & Employee Experience

Support onboarding experience for new joiners (welcome kits, seating, coordination). Maintain basic employee records, attendance, and leave trackers. Assist with interview logistics and candidate coordination. Support internal events, celebrations, birthdays, and team gatherings. Act as a friendly and approachable point of contact for employees.

Employee Training & Learning Support:

Coordinate and manage basic employee training schedules, onboarding learning sessions, and internal knowledge-sharing activities, including tracking participation and maintaining learning-related documentation.

5. Operations & Vendor Coordination

Coordinate with vendors for supplies, services, and office requirements. Source and compare vendors, obtain quotes, and follow up on deliveries. Coordinate with design and events teams for print and material requirements. Build and maintain long-term vendor relationships. Track subscriptions, services, and renewals; ensure timely reminders.

6. Founder & Leadership Support

Act as the Founder's primary coordination point

, managing day-to-day execution, reminders, and follow-ups across professional and personal schedules to ensure priorities move forward and nothing slips through.

Manage the Founder's calendar and meetings with full context

, including work commitments, personal schedules, preparation, agendas, guest coordination, and ensuring discussions translate into clear next steps.

Requirements

Education:

Graduate or Diploma in

Hotel Management, Hospitality Management, or Front Office Operations

(BHM / Diploma in Hospitality preferred). BBA / BA (Management, Events, Hospitality) also suitable.*

Experience:

0-3 years of experience in hospitality, front office, guest relations, or corporate hosting roles.

Communication:

Excellent communication skills in

English and Hindi

.

Personality:

Confident, presentable, calm under pressure, and professional.

Skills:

Strong people-handling, coordination, and follow-up skills; comfortable making calls and managing multiple interactions.

Work Style:

Organized, proactive, ownership-driven, and comfortable working closely with leadership.


- Education: Graduate or Diploma in Hotel Management, Hospitality Management, or Front Office Operations (BHM / Diploma in Hospitality preferred).
BBA / BA (Management, Events, Hospitality) also suitable.
- Experience: 0-3 years of experience in hospitality, front office, guest relations, or corporate hosting roles.