Job Description

Job Title: Property Manager

Location: Munnar
Reporting to: Operations Manager
Company: Monkey Tribe Hospitality Pvt Ltd
Type: Full-Time | On-site

Role Overview:

We're looking for an energetic, people-first Property Manager to lead operations at one of our Monkey Tribe hostels. You will be responsible for ensuring the property runs smoothly, guests are happy, the vibe is on point, and the tribe keeps growing.

Key Responsibilities:

1. Operations & Administration

Oversee day-to-day operations of the hostel, including housekeeping, maintenance, and F&B


Maintain property hygiene, safety, and upkeep standards


Manage check-in/check-out processes and occupancy reports

2. Guest Experience

Deliver exceptional guest service; ensure every traveler feels part of the tribe

Handle guest feedback and resolve issues promptly and professionally

Organize and support events, community nights, and local tours to enhance guest engagement

3. Team Management

Recruit, train, and supervise hostel staff including receptionists, cleaners, and volunteers


Create a motivating and inclusive work environment that aligns with the Monkey Tribe culture

4. Financial & Inventory Management

Monitor daily expenses, budgets, and petty cash


Track inventory of supplies and coordinate with vendors for procurement

5. Sales & Marketing Coordination

Collaborate with the central team to implement marketing strategies


Support in promoting events, experiences, and offers

Who You Are:

Hospitality experience: 2+ years in hostel/hotel/restaurant management or similar field


People person: Great with guests, good team leader, culturally aware


Problem-solver: Handles challenges calmly, thinks on your feet


Organized multitask: Can juggle people, property, and process

Passionate traveler or community builder: You understand what backpackers look for

Preferred Qualifications:

Degree/Diploma in Hospitality, Hotel Management, or relevant field

Experience with property management systems (PMS)


Fluent in English; local language proficiency a bonus

Perks:

Stay and food included (at the property)


Flexible and informal work culture


Opportunities for growth in a rapidly expanding hostel brand


Be part of a passionate tribe of travelers and dreamers

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Food provided
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Work Location: In person