Job Description

About Malkin

Malkin is a women-founder growth platform based in Gurgaon. We run weekly SheBuild bootcamps, in-house

BrandLab

builds, and a 6-month

Residency

where founders work alongside our core team.

Role Summary:

The Community Manager serves as the

primary point of contact for clients

, ensuring seamless onboarding, relationship management, and ongoing communication. This role focuses on maintaining client satisfaction, facilitating support groups, and keeping progress dashboards updated.

Key Responsibilities:

Manage client onboarding and act as the

single point of contact

throughout the engagement. Facilitate and moderate

WhatsApp support groups

and provide access to the

Malkin Circle community

. Organize

mentorship sessions

, weekly check-ins, and follow-ups. Maintain and update

client progress dashboards

for transparency. Ensure smooth communication between clients and internal teams.

Qualifications:

Strong interpersonal and communication skills. Experience in

client servicing, community management, or relationship management

. Ability to handle multiple client accounts simultaneously.

Preferred Skills:

Knowledge of

modern AI-assisted development workflows

. Strong problem-solving, analytical, and communication skills. Standard:

Tue-Sat, 10:00-19:00 IST

(Asia/Kolkata). Occasional

Mon/Sat evening

support during cohort weeks and office tours (comp-offs provided).
Job Type: Full-time

Pay: ?30,000.00 - ?50,000.00 per month

Ability to commute/relocate:

DLF Ph-II, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Language:

English (Preferred)
Work Location: In person

Application Deadline: 31/08/2025