Job Description

Job Title : Community Manager - Hostel

Job Type : Full Time

Reports To : Head - Hostels & Canteen

1. About CMR Group

The CMR Group of Institutions is a unique education conglomerate based in Bangalore, India that offers a wide range of courses from the Montessori / Kindergarten level to Post Graduate and PhD programs. Founded in 1991 to meet the needs of local students, CMR Group currently comprises different brands of schools & colleges namely, CMRIT Bangalore, Ekya Schools, CMR National Colleges & the CMR University which was established in 2013.

Institutions: 15+ | Programmes: 80+ | Students: 17000+

2. JD for Community Manager - Hostel

We are looking for a dynamic individual who would strive to improve the experience of the students in the Hostel. With 4 different branches across four campuses in CMR Higher Ed, the need for students' physical health and mental health balance is a priority for CMR

Key Responsibilities:

1. Customer Experience

? Prepare a customer experience strategy on activities to be performed in different hostels and execute them (Ex, Yoga day, Physical health and mental health activities)

? Responsible to gather regular feedback from students on events and improve the experience by making necessary strategic changes in hostel operations

? Interact with students on a regular basis to understand their needs and execute changes to improve their hostel experience

? Ensure that the attrition rate in hostels is maintained by tracking customer satisfaction on a regular basis

2. Stakeholder management

? Work with different stakeholders internally and externally to manage experience

of students in all 4 hostels in Bangalore

? Should be able to work with hostel wardens, hostel managers, canteen

managers and hostel head to execute changes in hostel operations

3. Event Management

? Responsible for the smooth functioning of various planned events End to End to bolster student experience in hostels (Ex: Game day, Yoga day, Mental health drives, Sports events, etc.

? Research and bring in external vendors and experts for different events and activities. Maintain strong relationships and collaborate with them for further

communications.

4. Promotion & Marketing

? End to End strategy of marketing in the hostel and college to increase the participation of students in the events

? Promote the activities done on social media & other digital platforms working closely with the content team.

? Contribute new ideas on these channels to bring in new students.

Interested candidates can drop the resume on deepa.d@cmr.edu.in

Job Types: Full-time, Permanent

Pay: ?40,000.00 - ?55,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Schedule:

Day shift Morning shift
Work Location: In person