The CMR Group of Institutions is a unique education conglomerate based in Bangalore, India that offers a wide range of courses from the Montessori / Kindergarten level to Post Graduate and PhD programs. Founded in 1991 to meet the needs of local students, CMR Group currently comprises different brands of schools & colleges namely, CMRIT Bangalore, Ekya Schools, CMR National Colleges & the CMR University which was established in 2013.
We are looking for a dynamic individual who would strive to improve the experience of the students in the Hostel. With 4 different branches across four campuses in CMR Higher Ed, the need for students' physical health and mental health balance is a priority for CMR
Key Responsibilities:
1. Customer Experience
Prepare a customer experience strategy on activities to be performed in different hostels and execute them (Ex, Yoga day, Physical health and mental health activities)
Responsible to gather regular feedback from students on events and improve the experience by making necessary strategic changes in hostel operations
Interact with students on a regular basis to understand their needs and execute changes to improve their hostel experience
Ensure that the attrition rate in hostels is maintained by tracking customer satisfaction on a regular basis
2. Stakeholder management
Work with different stakeholders internally and externally to manage experience
of students in all 4 hostels in Bangalore
Should be able to work with hostel wardens, hostel managers, canteen
managers and hostel head to execute changes in hostel operations
3. Event Management
Responsible for the smooth functioning of various planned events End to End to bolster student experience in hostels (Ex: Game day, Yoga day, Mental health drives, Sports events, etc.
Research and bring in external vendors and experts for different events and activities. Maintain strong relationships and collaborate with them for further
communications.
4. Promotion & Marketing
End to End strategy of marketing in the hostel and college to increase the participation of students in the events
Promote the activities done on social media & other digital platforms working closely with the content team.
Contribute new ideas on these channels to bring in new students.
Interested candidates can drop the resume on deepa.d@cmr.edu.in
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹55,000.00 per month
Benefits:
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Morning shift
Work Location: In person
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